Frequently Asked Questions
Everything you need to know about enhancing your outdoor living space.
Are your products weather-resistant?
Yes, all our items are specifically designed for outdoor use. We use high-grade materials like UV-protected resins, rust-proof aluminum, and weather-treated wood to ensure longevity against sun, rain, and snow.
How long does shipping take for patio furniture?
Standard shipping typically takes 5-10 business days. For oversized items like dining sets or pergolas, our specialized freight partners will contact you to schedule a convenient delivery window.
What is your return policy for outdoor decor?
We offer a 30-day return window for all items in their original packaging. Please note that items must be unassembled and unused to be eligible for a full refund.
Do you offer assembly services?
While our products are designed for easy DIY assembly with included tools, we do partner with local third-party assembly services in select zip codes which can be added at checkout.
How should I clean and maintain my outdoor rugs?
Our outdoor rugs can be easily cleaned by hosing them down with water and a mild detergent. For best results, allow them to air dry completely in the sun to prevent mold and mildew.
Is there a warranty on your products?
Yes, all Outdoor Decor products come with a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.