Returns & Exchanges

At Outdoor Decor, we want you to love your outdoor living space, which is why we offer a 30-day return policy on all items in original condition. If your new patio accents or garden furniture don't meet your expectations, we are here to help with a seamless exchange or refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hardware and protective padding are included to prevent damage during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your box, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned decor, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing